diff --git a/app/controllers/start_form_controller.rb b/app/controllers/start_form_controller.rb
index 31fc5746..c3a05191 100644
--- a/app/controllers/start_form_controller.rb
+++ b/app/controllers/start_form_controller.rb
@@ -17,11 +17,7 @@ class StartFormController < ApplicationController
   def update
     return redirect_to start_form_path(@template.slug) if @template.archived_at?
 
-    @submitter = Submitter.where(submission: @template.submissions.where(expire_at: Time.current..)
-                                             .or(@template.submissions.where(expire_at: nil)).where(archived_at: nil))
-                          .order(id: :desc)
-                          .then { |rel| params[:resubmit].present? ? rel.where(completed_at: nil) : rel }
-                          .find_or_initialize_by(**submitter_params.compact_blank)
+    @submitter = find_or_initialize_submitter(@template, submitter_params)
 
     if @submitter.completed_at?
       redirect_to start_form_completed_path(@template.slug, email: submitter_params[:email])
@@ -56,6 +52,15 @@ class StartFormController < ApplicationController
 
   private
 
+  def find_or_initialize_submitter(template, submitter_params)
+    Submitter.where(submission: template.submissions.where(expire_at: Time.current..)
+                                        .or(template.submissions.where(expire_at: nil)).where(archived_at: nil))
+             .order(id: :desc)
+             .where(declined_at: nil)
+             .then { |rel| params[:resubmit].present? ? rel.where(completed_at: nil) : rel }
+             .find_or_initialize_by(**submitter_params.compact_blank)
+  end
+
   def assign_submission_attributes(submitter, template)
     resubmit_submitter =
       if params[:resubmit].present?
diff --git a/app/controllers/submit_form_controller.rb b/app/controllers/submit_form_controller.rb
index 87cc217f..87040e50 100644
--- a/app/controllers/submit_form_controller.rb
+++ b/app/controllers/submit_form_controller.rb
@@ -15,6 +15,7 @@ class SubmitFormController < ApplicationController
     return redirect_to submit_form_completed_path(@submitter.slug) if @submitter.completed_at?
     return render :archived if @submitter.submission.template.archived_at? || @submitter.submission.archived_at?
     return render :expired if @submitter.submission.expired?
+    return render :declined if @submitter.declined_at?
 
     Submitters.preload_with_pages(@submitter)
 
@@ -56,6 +57,8 @@ class SubmitFormController < ApplicationController
       return render json: { error: 'Form has been expired.' }, status: :unprocessable_entity
     end
 
+    return render json: { error: 'Form has been declined.' }, status: :unprocessable_entity if submitter.declined_at?
+
     Submitters::SubmitValues.call(submitter, params, request)
 
     head :ok
diff --git a/app/controllers/submit_form_decline_controller.rb b/app/controllers/submit_form_decline_controller.rb
new file mode 100644
index 00000000..0fb9657e
--- /dev/null
+++ b/app/controllers/submit_form_decline_controller.rb
@@ -0,0 +1,29 @@
+# frozen_string_literal: true
+
+class SubmitFormDeclineController < ApplicationController
+  skip_before_action :authenticate_user!
+  skip_authorization_check
+
+  def create
+    submitter = Submitter.find_by!(slug: params[:submit_form_slug])
+
+    return redirect_to submit_form_path(submitter.slug) if submitter.declined_at? ||
+                                                           submitter.completed_at? ||
+                                                           submitter.submission.archived_at? ||
+                                                           submitter.submission.expired? ||
+                                                           submitter.submission.template.archived_at?
+
+    ApplicationRecord.transaction do
+      submitter.update!(declined_at: Time.current)
+
+      SubmissionEvents.create_with_tracking_data(submitter, 'decline_form', request, { reason: params[:reason] })
+    end
+
+    user = submitter.submission.created_by_user || submitter.template.author
+
+    SubmitterMailer.declined_email(submitter, user).deliver_later!
+    SendFormDeclinedWebhookRequestJob.perform_async('submitter_id' => submitter.id)
+
+    redirect_to submit_form_path(submitter.slug)
+  end
+end
diff --git a/app/controllers/submit_form_download_controller.rb b/app/controllers/submit_form_download_controller.rb
new file mode 100644
index 00000000..9be5c0ac
--- /dev/null
+++ b/app/controllers/submit_form_download_controller.rb
@@ -0,0 +1,37 @@
+# frozen_string_literal: true
+
+class SubmitFormDownloadController < ApplicationController
+  skip_before_action :authenticate_user!
+  skip_authorization_check
+
+  FILES_TTL = 5.minutes
+
+  def index
+    submitter = Submitter.find_by!(slug: params[:submit_form_slug])
+
+    return redirect_to submitter_download_index_path(submitter.slug) if submitter.completed_at?
+
+    return head :unprocessable_entity if submitter.declined_at? ||
+                                         submitter.submission.archived_at? ||
+                                         submitter.submission.expired? ||
+                                         submitter.submission.template.archived_at?
+
+    last_completed_submitter = submitter.submission.submitters
+                                        .where.not(id: submitter.id)
+                                        .where.not(completed_at: nil)
+                                        .max_by(&:completed_at)
+
+    attachments =
+      if last_completed_submitter
+        Submitters.select_attachments_for_download(last_completed_submitter)
+      else
+        submitter.submission.template.schema_documents.preload(:blob)
+      end
+
+    urls = attachments.map do |attachment|
+      ActiveStorage::Blob.proxy_url(attachment.blob, expires_at: FILES_TTL.from_now.to_i)
+    end
+
+    render json: urls
+  end
+end
diff --git a/app/controllers/webhook_preferences_controller.rb b/app/controllers/webhook_preferences_controller.rb
index 15a05be8..d584fdf9 100644
--- a/app/controllers/webhook_preferences_controller.rb
+++ b/app/controllers/webhook_preferences_controller.rb
@@ -5,6 +5,7 @@ class WebhookPreferencesController < ApplicationController
     form.viewed
     form.started
     form.completed
+    form.declined
     template.created
     template.updated
     submission.created
diff --git a/app/jobs/send_form_declined_webhook_request_job.rb b/app/jobs/send_form_declined_webhook_request_job.rb
new file mode 100644
index 00000000..b4f158b6
--- /dev/null
+++ b/app/jobs/send_form_declined_webhook_request_job.rb
@@ -0,0 +1,51 @@
+# frozen_string_literal: true
+
+class SendFormDeclinedWebhookRequestJob
+  include Sidekiq::Job
+
+  sidekiq_options queue: :webhooks
+
+  USER_AGENT = 'DocuSeal.co Webhook'
+
+  MAX_ATTEMPTS = 10
+
+  def perform(params = {})
+    submitter = Submitter.find(params['submitter_id'])
+
+    attempt = params['attempt'].to_i
+    config = Accounts.load_webhook_config(submitter.submission.account)
+    url = config&.value.presence
+
+    return if url.blank?
+
+    preferences = Accounts.load_webhook_preferences(submitter.submission.account)
+
+    return if preferences['form.declined'] == false
+
+    ActiveStorage::Current.url_options = Docuseal.default_url_options
+
+    resp = begin
+      Faraday.post(url,
+                   {
+                     event_type: 'form.declined',
+                     timestamp: Time.current,
+                     data: Submitters::SerializeForWebhook.call(submitter)
+                   }.to_json,
+                   **EncryptedConfig.find_or_initialize_by(account_id: config.account_id,
+                                                           key: EncryptedConfig::WEBHOOK_SECRET_KEY)&.value.to_h,
+                   'Content-Type' => 'application/json',
+                   'User-Agent' => USER_AGENT)
+    rescue Faraday::Error
+      nil
+    end
+
+    if (resp.nil? || resp.status.to_i >= 400) && attempt <= MAX_ATTEMPTS &&
+       (!Docuseal.multitenant? || submitter.account.account_configs.exists?(key: :plan))
+      SendFormDeclinedWebhookRequestJob.perform_in((2**attempt).minutes, {
+                                                     'submitter_id' => submitter.id,
+                                                     'attempt' => attempt + 1,
+                                                     'last_status' => resp&.status.to_i
+                                                   })
+    end
+  end
+end
diff --git a/app/mailers/submitter_mailer.rb b/app/mailers/submitter_mailer.rb
index bfd5bef2..646d5324 100644
--- a/app/mailers/submitter_mailer.rb
+++ b/app/mailers/submitter_mailer.rb
@@ -78,6 +78,23 @@ class SubmitterMailer < ApplicationMailer
          subject:)
   end
 
+  def declined_email(submitter, user)
+    @current_account = submitter.submission.account
+    @submitter = submitter
+    @submission = submitter.submission
+    @user = user
+
+    assign_message_metadata('submitter_declined', @submitter)
+
+    I18n.with_locale(submitter.account.locale) do
+      mail(from: from_address_for_submitter(submitter),
+           to: user.role == 'integration' ? user.friendly_name.sub(/\+\w+@/, '@') : user.friendly_name,
+           subject: I18n.t(:name_declined_by_submitter,
+                           name: @submission.template.name.truncate(20),
+                           submitter: @submitter.name || @submitter.email || @submitter.phone))
+    end
+  end
+
   def documents_copy_email(submitter, to: nil, sig: false)
     @current_account = submitter.submission.account
     @submitter = submitter
diff --git a/app/models/submission_event.rb b/app/models/submission_event.rb
index 17392d3d..8cfa11c1 100644
--- a/app/models/submission_event.rb
+++ b/app/models/submission_event.rb
@@ -48,6 +48,7 @@ class SubmissionEvent < ApplicationRecord
     start_form: 'start_form',
     view_form: 'view_form',
     complete_form: 'complete_form',
+    decline_form: 'decline_form',
     api_complete_form: 'api_complete_form'
   }, scope: false
 
diff --git a/app/models/submitter.rb b/app/models/submitter.rb
index 925cc26d..e41b66ce 100644
--- a/app/models/submitter.rb
+++ b/app/models/submitter.rb
@@ -6,6 +6,7 @@
 #
 #  id            :bigint           not null, primary key
 #  completed_at  :datetime
+#  declined_at   :datetime
 #  email         :string
 #  ip            :string
 #  metadata      :text             not null
@@ -59,7 +60,9 @@ class Submitter < ApplicationRecord
   scope :completed, -> { where.not(completed_at: nil) }
 
   def status
-    if completed_at?
+    if declined_at?
+      'declined'
+    elsif completed_at?
       'completed'
     elsif opened_at?
       'opened'
@@ -83,6 +86,6 @@ class Submitter < ApplicationRecord
   end
 
   def status_event_at
-    completed_at || opened_at || sent_at || created_at
+    declined_at || completed_at || opened_at || sent_at || created_at
   end
 end
diff --git a/app/views/shared/_html_modal.html.erb b/app/views/shared/_html_modal.html.erb
new file mode 100644
index 00000000..a966b195
--- /dev/null
+++ b/app/views/shared/_html_modal.html.erb
@@ -0,0 +1,19 @@
+<% uuid = SecureRandom.uuid %>
+<label for="<%= uuid %>" class="<%= local_assigns[:btn_class] %>"><%= local_assigns[:btn_text] %></label>
+<input type="checkbox" id="<%= uuid %>" class="modal-toggle">
+<div id="<%= local_assigns[:id] %>" class="modal items-start !animate-none overflow-y-auto">
+  <div class="modal-box pt-4 pb-6 px-6 mt-20 max-h-none">
+    <% if local_assigns[:title] %>
+      <div class="flex justify-between items-center border-b pb-2 mb-2 font-medium">
+        <span>
+          <%= local_assigns[:title] %>
+        </span>
+        <label for="<%= uuid %>" class="text-xl">&times;</label>
+      </div>
+    <% end %>
+    <div>
+      <%= yield %>
+    </div>
+  </div>
+  <label class="modal-backdrop" for="<%= uuid %>">Close</label>
+</div>
diff --git a/app/views/submissions/show.html.erb b/app/views/submissions/show.html.erb
index 41d3b29e..f936221c 100644
--- a/app/views/submissions/show.html.erb
+++ b/app/views/submissions/show.html.erb
@@ -54,8 +54,8 @@
             </div>
           <% end %>
         </div>
-      <% elsif @submission.submitters.to_a.size == 1 && !@submission.expired? %>
-        <%= render 'shared/clipboard_copy', text: start_form_url(slug: @submission.template.slug), class: 'base-button', icon_class: 'w-6 h-6 text-white', copy_title: 'Copy Share Link', copied_title: 'Copied to Clipboard' %>
+      <% elsif @submission.submitters.to_a.size == 1 && !@submission.expired? && !@submission.submitters.to_a.first.declined_at? %>
+        <%= render 'shared/clipboard_copy', text: submit_form_url(slug: @submission.submitters.to_a.first.slug), class: 'base-button', icon_class: 'w-6 h-6 text-white', copy_title: 'Copy Share Link', copied_title: 'Copied to Clipboard' %>
       <% end %>
     </div>
   </div>
@@ -143,18 +143,30 @@
             <div class="flex items-center space-x-1 mt-1">
               <%= svg_icon('writing', class: 'w-5 h-5') %>
               <span>
-                <%= submitter&.completed_at? ? l(submitter.completed_at.in_time_zone(@submission.account.timezone), format: :long, locale: @submission.account.locale) : 'Not completed yet' %>
+                <% if submitter&.declined_at? %>
+                  Declined on <%= l(submitter.declined_at.in_time_zone(@submission.account.timezone), format: :short, locale: @submission.account.locale) %>
+                <% else %>
+                  <%= submitter&.completed_at? ? l(submitter.completed_at.in_time_zone(@submission.account.timezone), format: :long, locale: @submission.account.locale) : 'Not completed yet' %>
+                <% end %>
               </span>
             </div>
-            <% if signed_in? && submitter && submitter.email && !submitter.completed_at && !@submission.archived_at? && can?(:update, submitter) && Accounts.can_send_emails?(current_account) && !@submission.expired? %>
+            <% if submitter&.declined_at? %>
+              <div class="flex items-center space-x-1 mt-1">
+                <span>
+                  Reason:
+                  <%= simple_format(submitter.submission_events.find_by(event_type: :decline_form).data['reason']) %>
+                </span>
+              </div>
+            <% end %>
+            <% if signed_in? && submitter && submitter.email && !submitter.completed_at && !@submission.archived_at? && can?(:update, submitter) && Accounts.can_send_emails?(current_account) && !@submission.expired? && !submitter.declined_at? %>
               <div class="mt-2 mb-1">
                 <%= button_to button_title(title: submitter.sent_at? ? 'Re-send Email' : 'Send Email', disabled_with: 'Sending'), submitter_send_email_index_path(submitter_slug: submitter.slug), class: 'btn btn-sm btn-primary w-full' %>
               </div>
             <% end %>
-            <% if signed_in? && submitter && submitter.phone && !submitter.completed_at && !@submission.archived_at? && can?(:update, submitter) && !@submission.expired? %>
+            <% if signed_in? && submitter && submitter.phone && !submitter.completed_at && !@submission.archived_at? && can?(:update, submitter) && !@submission.expired? && !submitter.declined_at? %>
               <%= render 'submissions/send_sms_button', submitter: %>
             <% end %>
-            <% if signed_in? && submitter && !submitter.completed_at? && !@submission.archived_at? && can?(:create, submitter) && !@submission.expired? %>
+            <% if signed_in? && submitter && !submitter.completed_at? && !@submission.archived_at? && can?(:create, submitter) && !@submission.expired? && !submitter.declined_at? %>
               <div class="mt-2 mb-1">
                 <a class="btn btn-sm btn-primary w-full" target="_blank" href="<%= submit_form_path(slug: submitter.slug) %>">
                   Sign In-person
diff --git a/app/views/submit_form/_decline_form.html.erb b/app/views/submit_form/_decline_form.html.erb
new file mode 100644
index 00000000..9795d39e
--- /dev/null
+++ b/app/views/submit_form/_decline_form.html.erb
@@ -0,0 +1,11 @@
+<%= form_for '', url: submit_form_decline_index_path(submitter.slug), method: :post do |f| %>
+  <div class="mt-4 text-center">
+    <%= t(:notify_the_sender_with_the_reason_you_declined) %>
+  </div>
+  <div class="form-control mt-2">
+    <%= f.text_area :reason, required: true, class: 'base-input w-full py-2 h-40', dir: 'auto', placeholder: t('provide_a_reason'), style: 'height: 200px', rows: '10' %>
+  </div>
+  <toggle-submit dir="auto" class="form-control mt-4">
+    <%= f.button button_title(title: t(:decline)), class: 'base-button' %>
+  </toggle-submit>
+<% end %>
diff --git a/app/views/submit_form/declined.html.erb b/app/views/submit_form/declined.html.erb
new file mode 100644
index 00000000..f0e06b3f
--- /dev/null
+++ b/app/views/submit_form/declined.html.erb
@@ -0,0 +1,21 @@
+<div class="max-w-md mx-auto px-2 mt-12 mb-4">
+  <div class="space-y-6 mx-auto">
+    <div class="space-y-6">
+      <div class="flex items-center justify-center">
+        <%= render 'start_form/banner' %>
+      </div>
+      <div class="flex items-center bg-base-200 rounded-xl p-4 mb-4">
+        <div class="flex items-center">
+          <div class="mr-3">
+            <%= svg_icon('writing_sign', class: 'w-10 h-10') %>
+          </div>
+          <div dir="auto">
+            <p class="text-lg font-bold mb-1"><%= @submitter.submission.template.name %></p>
+            <p class="text-sm"><%= t('form_has_been_declined_on_html', time: l(@submitter.declined_at, format: :long)) %></p>
+          </div>
+        </div>
+      </div>
+    </div>
+  </div>
+</div>
+<%= render 'shared/attribution', link_path: '/start', account: @submitter.account %>
diff --git a/app/views/submit_form/show.html.erb b/app/views/submit_form/show.html.erb
index cb70e844..38c40361 100644
--- a/app/views/submit_form/show.html.erb
+++ b/app/views/submit_form/show.html.erb
@@ -8,7 +8,30 @@
   <div id="scrollbox">
     <div class="mx-auto block pb-72" style="max-width: 1000px">
       <%# flex block w-full sticky top-0 z-50 space-x-2 items-center bg-yellow-100 p-2 border-y border-yellow-200 %>
-      <%= local_assigns[:banner_html] || render('submit_form/banner') %>
+      <%= local_assigns[:banner_html] || capture do %>
+        <%= render('submit_form/banner') %>
+        <div class="sticky top-0 z-50 bg-base-100 py-2 px-2 flex items-center md:-mx-[8px]" style="margin-bottom: -16px">
+          <div class="text-xl md:text-2xl font-medium focus:text-clip" style="width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;">
+            <%= @submitter.submission.template.name %>
+          </div>
+          <div class="flex items-center space-x-2" style="margin-left: 20px; flex-shrink: 0">
+            <div>
+              <%= render 'shared/html_modal', title: t(:decline), btn_text: t(:decline), btn_class: 'btn btn-sm !px-5' do %>
+                <%= render 'submit_form/decline_form', submitter: @submitter %>
+              <% end %>
+            </div>
+            <download-button data-src="<%= submit_form_download_index_path(@submitter.slug) %>" class="btn btn-neutral text-white btn-sm !px-4">
+              <span class="flex items-center justify-center space-x-2" data-target="download-button.defaultButton">
+                <span><%= t('download') %></span>
+              </span>
+              <span class="flex items-center justify-center space-x-2 hidden" data-target="download-button.loadingButton">
+                <%= svg_icon('loader', class: 'w-6 h-6 animate-spin') %>
+                <span><%= t('downloading') %></span>
+              </span>
+            </download-button>
+          </div>
+        </div>
+      <% end %>
       <% (@submitter.submission.template_schema || @submitter.submission.template.schema).each do |item| %>
         <% document = @submitter.submission.template_schema_documents.find { |a| a.uuid == item['attachment_uuid'] } %>
         <% document_annots_index = document.metadata.dig('pdf', 'annotations')&.group_by { |e| e['page'] } || {} %>
diff --git a/app/views/submitter_mailer/declined_email.html.erb b/app/views/submitter_mailer/declined_email.html.erb
new file mode 100644
index 00000000..38239092
--- /dev/null
+++ b/app/views/submitter_mailer/declined_email.html.erb
@@ -0,0 +1,4 @@
+<p><%= t('hi_there') %>,</p>
+<p><%= t('name_declined_by_submitter_with_the_following_reason', name: @submitter.submission.template.name, submitter: @submitter.name || @submitter.email || @submitter.phone) %></p>
+<%= simple_format(@submitter.submission_events.find_by(event_type: :decline_form).data['reason']) %>
+<p><%= link_to t('view'), submission_url(@submitter.submission) %></p>
diff --git a/app/views/templates/_submission.html.erb b/app/views/templates/_submission.html.erb
index 8815fc11..de08e5f2 100644
--- a/app/views/templates/_submission.html.erb
+++ b/app/views/templates/_submission.html.erb
@@ -1,4 +1,4 @@
-<% status_badges = { 'awaiting' => 'badge-info', 'sent' => 'badge-info', 'completed' => 'badge-success', 'opened' => 'badge-warning' } %>
+<% status_badges = { 'awaiting' => 'badge-info', 'sent' => 'badge-info', 'completed' => 'badge-success', 'opened' => 'badge-warning', 'declined' => 'badge-error' } %>
 <div class="bg-base-200 rounded-2xl flex flex-col sm:flex-row items-strech">
   <% if local_assigns[:with_template] %>
     <% template = submission.template %>
@@ -69,7 +69,7 @@
               </download-button>
             </button>
           </form>
-        <% elsif !submission.archived_at? && !template.archived_at? && !submission.expired? %>
+        <% elsif !submission.archived_at? && !template.archived_at? && !submission.expired? && !submitter.declined_at? %>
           <% if current_user.email == submitter.email %>
             <form data-turbo="false" method="get" action="<%= submit_form_url(slug: submitter.slug) %>" class="flex-1 md:flex-none">
               <button onclick="event.stopPropagation()" class="btn btn-sm btn-neutral btn-outline bg-white w-full md:w-36 flex">
@@ -146,7 +146,7 @@
                       </download-button>
                     </button>
                   </form>
-                <% elsif !template.archived_at? && !submission.archived_at? && !is_submission_completed && !submission.expired? %>
+                <% elsif !template.archived_at? && !submission.archived_at? && !is_submission_completed && !submission.expired? && !submitter.declined_at? %>
                   <div class="relative flex items-center space-x-3">
                     <% if current_user.email == submitter.email %>
                       <form data-turbo="false" method="get" action="<%= submit_form_url(slug: submitter.slug) %>">
diff --git a/config/locales/en.yml b/config/locales/en.yml
index 942bfd1e..9deda2d1 100644
--- a/config/locales/en.yml
+++ b/config/locales/en.yml
@@ -18,6 +18,8 @@ en: &en
   language_nl: Nederlands
   language_ar: العربية
   language_ko: 한국어
+  view: View
+  hi_there: Hi there
   email: Email
   form_expired_at_html: 'Form expired on <span class="font-semibold">%{time}</span>'
   verification_code_code: 'Verification code: %{code}'
@@ -39,6 +41,15 @@ en: &en
   or: or
   download_documents: Download documents
   downloading: Downloading
+  download: Download
+  decline: Decline
+  declined: Declined
+  decline_reason: Decline reason
+  provide_a_reason: Provide a reason
+  notify_the_sender_with_the_reason_you_declined: Notify the sender with the reason you declined
+  form_has_been_declined_on_html: 'Form has been declined on <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" declined by %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" has been declined by %{submitter} with the following reason:'
   completed_successfully: Completed Successfully
   password: Password
   sign_in: Sign In
@@ -65,6 +76,17 @@ en: &en
       read: Read your data
 
 es: &es
+  view: Vista
+  hi_there: Hola
+  download: Descargar
+  decline: Rechazar
+  declined: Rechazado
+  decline_reason: Motivo de rechazo
+  provide_a_reason: Proporcione un motivo
+  notify_the_sender_with_the_reason_you_declined: Notifique al remitente con el motivo por el que rechazó
+  form_has_been_declined_on_html: 'El formulario ha sido rechazado el <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" rechazado por %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" ha sido rechazado por %{submitter} con el siguiente motivo:'
   role: Rol
   reason: Razón
   form_expired_at_html: 'El formulario expiró el <span class="font-semibold">%{time}</span>'
@@ -109,6 +131,17 @@ es: &es
   enter_email_to_continue: Ingresa tu correo electrónico para continuar
 
 it: &it
+  view: View
+  hi_there: Bonjour,
+  download: Télécharger
+  decline: Refuser
+  declined: Refusé
+  decline_reason: Raison du refus
+  provide_a_reason: Fournir une raison
+  notify_the_sender_with_the_reason_you_declined: Informer l'expéditeur de la raison pour laquelle vous avez refusé
+  form_has_been_declined_on_html: 'Le formulaire a été refusé le <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" refusé par %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" a été refusé par %{submitter} pour la raison suivante :'
   role: Rôle
   reason: Ragione
   verification_code_code: 'Codice di verifica: %{code}'
@@ -152,6 +185,17 @@ it: &it
   enter_email_to_continue: Inserisci l'email per continuare
 
 fr: &fr
+  view: Vue
+  hi_there: Salut,
+  download: Télécharger
+  decline: Refuser
+  declined: Refusé
+  decline_reason: Raison du refus
+  provide_a_reason: Fournir une raison
+  notify_the_sender_with_the_reason_you_declined: Informer l'expéditeur de la raison pour laquelle vous avez refusé
+  form_has_been_declined_on_html: 'Le formulaire a été refusé le <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" a été refusé par %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" a été refusé par %{submitter} avec la raison suivante :'
   email: Email
   verification_code_code: 'Code de vérification: %{code}'
   digitally_signed_by: Signé numériquement par
@@ -195,13 +239,23 @@ fr: &fr
   enter_email_to_continue: Entrez votre e-mail pour continuer
 
 pt: &pt
+  view: Visualizar
+  hi_there: Olá,
+  download: Baixar
+  decline: Recusar
+  declined: Recusado
+  decline_reason: Motivo da recusa
+  provide_a_reason: Forneça um motivo
+  notify_the_sender_with_the_reason_you_declined: Notifique o remetente com o motivo que você recusou
+  form_has_been_declined_on_html: 'O formulário foi recusado em <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" foi recusado por %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" foi recusado por %{submitter} com o seguinte motivo:'
   role: Função
   email: Email
   reason: Razão
   verification_code_code: 'Código de verificação: %{code}'
   digitally_signed_by: Assinado digitalmente por
   form_expired_at_html: 'O formulário expirou em <span class="font-semibold">%{time}</span>'
-  role: Função
   provide_your_email_to_start: Forneça o seu email para começar
   start: Iniciar
   starting: Iniciando
@@ -238,13 +292,23 @@ pt: &pt
   enter_email_to_continue: Insira o e-mail para continuar
 
 de: &de
+  view: Ansicht
+  hi_there: Hallo,
+  download: Herunterladen
+  decline: Ablehnen
+  declined: Abgelehnt
+  decline_reason: Ablehnungsgrund
+  provide_a_reason: Geben Sie einen Grund an
+  notify_the_sender_with_the_reason_you_declined: Benachrichtigen Sie den Absender über den Grund für Ihre Ablehnung
+  form_has_been_declined_on_html: 'Das Formular wurde am <span class="font-semibold">%{time}</span> abgelehnt'
+  name_declined_by_submitter: '"%{name}" wurde von %{submitter} abgelehnt'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" wurde von %{submitter} mit folgendem Grund abgelehnt:'
   role: Rolle
   verification_code_code: 'Verifizierungscode: %{code}'
   reason: Grund
   email: E-Mail
   form_expired_at_html: 'Das Formular ist am <span class="font-semibold">%{time}</span> abgelaufen'
   digitally_signed_by: Digital signiert von
-  role: Rolle
   provide_your_email_to_start: Gib deine E-Mail-Adresse ein, um zu starten
   start: Starten
   starting: Starten
@@ -281,7 +345,18 @@ de: &de
   enter_email_to_continue: E-Mail eingeben, um fortzufahren
 
 pl:
-  email: Email
+  view: Widok
+  hi_there: Cześć,
+  download: Pobierz
+  decline: Odrzuć
+  declined: Odrzucono
+  decline_reason: Powód odrzucenia
+  provide_a_reason: Podaj powód
+  notify_the_sender_with_the_reason_you_declined: Powiadom nadawcę o powodzie, dla którego odrzuciłeś
+  form_has_been_declined_on_html: 'Formularz został odrzucony o <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" odrzucono przez %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" został odrzucony przez %{submitter} z następującym powodem:'
+  email: E-mail
   verification_code_code: 'Kod weryfikacyjny: %{code}'
   digitally_signed_by: Podpis cyfrowy przez
   form_expired_at_html: 'Formularz wygasł o <span class="font-semibold">%{time}</span>'
@@ -323,7 +398,18 @@ pl:
   enter_email_to_continue: Wprowadź e-mail, aby kontynuować
 
 uk:
-  email: Email
+  view: Переглянути
+  hi_there: Привіт,
+  download: Завантажити
+  decline: Відхилити
+  declined: Відхилено
+  decline_reason: Причина відхилення
+  provide_a_reason: Надайте причину
+  notify_the_sender_with_the_reason_you_declined: Повідомте відправника про причину, з якої ви відхилили
+  form_has_been_declined_on_html: 'Форму було відхилено о <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" відхилено %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" було відхилено %{submitter} з такою причиною:'
+  email: E-mail
   digitally_signed_by: Цифровий підпис від
   verification_code_code: 'Код підтвердження: %{code}'
   role: Роль
@@ -365,7 +451,18 @@ uk:
   enter_email_to_continue: Введіть електронну пошту, щоб продовжити
 
 cs:
-  email: Email
+  view: Zobrazit
+  hi_there: Ahoj,
+  download: Stáhnout
+  decline: Odmítnout
+  declined: Odmítnuto
+  decline_reason: Důvod odmítnutí
+  provide_a_reason: Uveďte důvod
+  notify_the_sender_with_the_reason_you_declined: Informujte odesílatele o důvodu odmítnutí
+  form_has_been_declined_on_html: 'Formulář byl odmítnut dne <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" odmítnuto %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" bylo odmítnuto %{submitter} s následujícím důvodem:'
+  email: E-mail
   digitally_signed_by: Digitálně podepsáno uživatelem
   verification_code_code: 'Ověřovací kód: %{code}'
   role: Role
@@ -407,6 +504,17 @@ cs:
   enter_email_to_continue: Zadejte e-mail pro pokračování
 
 he:
+  view: תצוגה
+  hi_there: שלום,
+  download: הורד
+  decline: דחייה
+  declined: דחוי
+  decline_reason: סיבת דחייה
+  provide_a_reason: אנא ספק סיבה
+  notify_the_sender_with_the_reason_you_declined: הודע לשולח על הסיבה לדחייה
+  form_has_been_declined_on_html: 'הטופס נדחה בתאריך <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" נדחה על ידי %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" נדחה על ידי %{submitter} עם הסיבה הבאה:'
   email: דוא"ל
   digitally_signed_by: חתום דיגיטלית על ידי
   role: תפקיד
@@ -449,6 +557,17 @@ he:
   enter_email_to_continue: הכנס דוא"ל כדי להמשיך
 
 nl:
+  view: Bekijken
+  hi_there: Hallo,
+  download: Downloaden
+  decline: Weigeren
+  declined: Geweigerd
+  decline_reason: Weigeringsreden
+  provide_a_reason: Geef een reden op
+  notify_the_sender_with_the_reason_you_declined: Informeer de afzender over de reden waarom je hebt geweigerd
+  form_has_been_declined_on_html: 'Formulier is afgewezen op <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" is geweigerd door %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" is geweigerd door %{submitter} met de volgende reden:'
   email: E-mail
   digitally_signed_by: Digitaal ondertekend door
   role: Rol
@@ -492,6 +611,17 @@ nl:
   enter_email_to_continue: Voer e-mail in om door te gaan
 
 ar:
+  view: عرض
+  hi_there: مرحبا,
+  download: تحميل
+  decline: رفض
+  declined: مرفوض
+  decline_reason: سبب الرفض
+  provide_a_reason: قدم سببًا
+  notify_the_sender_with_the_reason_you_declined: أخطر المرسل بسبب الرفض
+  form_has_been_declined_on_html: 'تم رفض النموذج في <span class="font-semibold">%{time}</span>'
+  name_declined_by_submitter: '"%{name}" مرفوض بواسطة %{submitter}'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}" تم رفضه بواسطة %{submitter} مع السبب التالي:'
   email: البريد الإلكتروني
   digitally_signed_by: تم التوقيع الرقمي بواسطة
   role: الدور
@@ -535,6 +665,17 @@ ar:
   enter_email_to_continue: أدخل البريد الإلكتروني للمتابعة
 
 ko:
+  view: 보기
+  hi_there: 안녕하세요,
+  download: 다운로드
+  decline: 거절
+  declined: 거절됨
+  decline_reason: 거절 사유
+  provide_a_reason: 사유를 제공하세요
+  notify_the_sender_with_the_reason_you_declined: 거절한 이유로 발신자에게 알리기
+  form_has_been_declined_on_html: '양식이 <span class="font-semibold">%{time}</span>에 거절되었습니다.'
+  name_declined_by_submitter: '"%{name}"이(가) %{submitter}에 의해 거절되었습니다.'
+  name_declined_by_submitter_with_the_following_reason: '"%{name}"이(가) %{submitter}에 의해 다음과 같은 사유로 거절되었습니다:'
   email: 이메일
   digitally_signed_by: 디지털로 서명됨
   role: 역할
diff --git a/config/routes.rb b/config/routes.rb
index 0bea5270..d24756af 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -125,6 +125,8 @@ Rails.application.routes.draw do
 
   resources :submit_form, only: %i[show update], path: 's', param: 'slug' do
     resources :values, only: %i[index], controller: 'submit_form_values'
+    resources :download, only: %i[index], controller: 'submit_form_download'
+    resources :decline, only: %i[create], controller: 'submit_form_decline'
     get :completed
   end
 
diff --git a/db/migrate/20240820180922_add_declined_at_to_submitters.rb b/db/migrate/20240820180922_add_declined_at_to_submitters.rb
new file mode 100644
index 00000000..a8f1e9d2
--- /dev/null
+++ b/db/migrate/20240820180922_add_declined_at_to_submitters.rb
@@ -0,0 +1,7 @@
+# frozen_string_literal: true
+
+class AddDeclinedAtToSubmitters < ActiveRecord::Migration[7.1]
+  def change
+    add_column :submitters, :declined_at, :datetime
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index de8df185..8a3123bc 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.1].define(version: 2024_08_16_121641) do
+ActiveRecord::Schema[7.1].define(version: 2024_08_20_180922) do
   # These are extensions that must be enabled in order to support this database
   enable_extension "plpgsql"
 
@@ -244,6 +244,7 @@ ActiveRecord::Schema[7.1].define(version: 2024_08_16_121641) do
     t.text "preferences", null: false
     t.text "metadata", null: false
     t.bigint "account_id", null: false
+    t.datetime "declined_at"
     t.index ["account_id", "id"], name: "index_submitters_on_account_id_and_id"
     t.index ["email"], name: "index_submitters_on_email"
     t.index ["external_id"], name: "index_submitters_on_external_id"
diff --git a/lib/submissions/serialize_for_api.rb b/lib/submissions/serialize_for_api.rb
index bfe36f7b..dcfac7fe 100644
--- a/lib/submissions/serialize_for_api.rb
+++ b/lib/submissions/serialize_for_api.rb
@@ -7,7 +7,7 @@ module Submissions
       methods: %i[audit_log_url],
       include: {
         submitters: { only: %i[id slug uuid name email phone
-                               completed_at opened_at sent_at
+                               completed_at opened_at sent_at declined_at
                                created_at updated_at external_id metadata],
                       methods: %i[status application_key] },
         template: { only: %i[id name external_id created_at updated_at],
@@ -41,7 +41,11 @@ module Submissions
         json[:completed_at] = last_submitter.completed_at
       else
         json[:documents] = []
-        json[:status] = submission.expired? ? 'expired' : 'pending'
+        json[:status] = if submitters.any?(&:declined_at?)
+                          'declined'
+                        else
+                          submission.expired? ? 'expired' : 'pending'
+                        end
         json[:completed_at] = nil
       end
 
diff --git a/lib/submitters/serialize_for_api.rb b/lib/submitters/serialize_for_api.rb
index d7030bce..9e5c7787 100644
--- a/lib/submitters/serialize_for_api.rb
+++ b/lib/submitters/serialize_for_api.rb
@@ -3,7 +3,7 @@
 module Submitters
   module SerializeForApi
     SERIALIZE_PARAMS = {
-      only: %i[id slug uuid name email phone completed_at external_id
+      only: %i[id slug uuid name email phone completed_at declined_at external_id
                submission_id metadata opened_at sent_at created_at updated_at],
       methods: %i[status application_key]
     }.freeze
diff --git a/lib/submitters/serialize_for_webhook.rb b/lib/submitters/serialize_for_webhook.rb
index 47de6832..619ccb18 100644
--- a/lib/submitters/serialize_for_webhook.rb
+++ b/lib/submitters/serialize_for_webhook.rb
@@ -5,7 +5,7 @@ module Submitters
     SERIALIZE_PARAMS = {
       methods: %i[status application_key],
       only: %i[id submission_id email phone name ua ip sent_at opened_at
-               completed_at created_at updated_at external_id metadata]
+               completed_at declined_at created_at updated_at external_id metadata]
     }.freeze
 
     module_function
@@ -34,7 +34,7 @@ module Submitters
                                                                methods: %i[folder_name]),
                       'submission' => {
                         **submitter.submission.slice(:id, :audit_log_url, :created_at),
-                        status: submitter.submission.submitters.all?(&:completed_at?) ? 'completed' : 'pending',
+                        status: build_submission_status(submitter.submission),
                         url: r.submissions_preview_url(submitter.submission.slug, **Docuseal.default_url_options)
                       })
     end
@@ -83,6 +83,18 @@ module Submitters
       end
     end
 
+    def build_submission_status(submission)
+      submitters = submission.submitters
+
+      if submitters.all?(&:completed_at?)
+        'completed'
+      elsif submitters.any?(&:declined_at?)
+        'declined'
+      else
+        submission.expired? ? 'expired' : 'pending'
+      end
+    end
+
     def build_documents_array(submitter)
       submitter.documents.map do |attachment|
         { name: attachment.filename.base, url: rails_storage_proxy_url(attachment) }
diff --git a/spec/mailers/previews/submitter_mailer_preview.rb b/spec/mailers/previews/submitter_mailer_preview.rb
index 708ff8a2..3fdb6b1d 100644
--- a/spec/mailers/previews/submitter_mailer_preview.rb
+++ b/spec/mailers/previews/submitter_mailer_preview.rb
@@ -11,6 +11,12 @@ class SubmitterMailerPreview < ActionMailer::Preview
     SubmitterMailer.completed_email(submitter, User.last)
   end
 
+  def declined_email
+    submitter = Submitter.where.not(declined_at: nil).last
+
+    SubmitterMailer.declined_email(submitter, User.last)
+  end
+
   def documents_copy_email
     submitter = Submitter.where.not(completed_at: nil).joins(:documents_attachments).last
 
diff --git a/tailwind.form.config.js b/tailwind.form.config.js
index 871af4b5..74e558c8 100644
--- a/tailwind.form.config.js
+++ b/tailwind.form.config.js
@@ -6,6 +6,7 @@ module.exports = {
     './app/javascript/submission_form/**/*.vue',
     './app/views/submit_form/**/*.erb',
     './app/views/start_form/**/*.erb',
+    './app/views/shared/_html_modal.html.erb',
     './app/views/shared/_button_title.html.erb',
     './app/views/shared/_attribution.html.erb',
     './app/views/scripts/_autosize_field.html.erb',