diff --git a/lib/submissions/generate_audit_trail.rb b/lib/submissions/generate_audit_trail.rb
index 4eb93eef..1e7bc33d 100644
--- a/lib/submissions/generate_audit_trail.rb
+++ b/lib/submissions/generate_audit_trail.rb
@@ -302,7 +302,7 @@ module Submissions
                 },
                 completed_event.data['ip'] && { text: "IP: #{completed_event.data['ip']}\n" },
                 completed_event.data['sid'] && { text: "#{I18n.t('session_id')}: #{completed_event.data['sid']}\n" },
-                completed_event.data['ua'] && { text: "User agent: #{completed_event.data['ua']}\n" },
+                completed_event.data['ua'] && { text: "User agent: #{completed_event.data['ua'].to_s.squish}\n" },
                 submitter.timezone && { text: "Time zone: #{submitter.timezone.to_s.sub('Kiev', 'Kyiv')}\n" },
                 "\n"
               ].compact_blank, line_spacing: 1.3, padding: [10, 20, 20, 0]
@@ -480,7 +480,7 @@ module Submissions
               submitter.name || submitter.email || submitter.phone
           end
 
-        submitter_name = TextUtils.maybe_rtl_reverse(submitter_name.to_s)
+        submitter_name = TextUtils.maybe_rtl_reverse(submitter_name.to_s.squish)
 
         text =
           if event.event_type == 'complete_verification'
@@ -490,12 +490,12 @@ module Submissions
                 (invited_submitter = submission.submitters.find { |e| e.uuid == event.data['uuid'] }) &&
                 (name = submission.template_submitters.find { |e| e['uuid'] == event.data['uuid'] }&.dig('name'))
             invited_submitter_name = TextUtils.maybe_rtl_reverse(
-              [invited_submitter.name || invited_submitter.email || invited_submitter.phone, name].join(' ')
+              [invited_submitter.name || invited_submitter.email || invited_submitter.phone, name].join(' ').squish
             )
             I18n.t('submission_event_names.invite_party_by_html', invited_submitter_name:,
                                                                   submitter_name:)
           elsif with_audit_sender && (event.event_type == 'send_email' || event.event_type == 'send_sms')
-            created_by_name = TextUtils.maybe_rtl_reverse(submission.created_by_user.full_name)
+            created_by_name = TextUtils.maybe_rtl_reverse(submission.created_by_user.full_name.to_s.squish)
 
             [
               I18n.t("submission_event_names.#{event.event_type}_to_html", submitter_name:),
@@ -504,7 +504,7 @@ module Submissions
           elsif event.event_type == 'delegate_form'
             from = event.data['old_email'].presence ||
                    versions.rfind { |v| v.created_at <= event.event_timestamp }&.then { |v| v.name || v.phone }
-            from = TextUtils.maybe_rtl_reverse(from.to_s)
+            from = TextUtils.maybe_rtl_reverse(from.to_s.squish)
             I18n.t('submission_event_names.delegate_form_by_html', from:, to: event.data['email'])
           elsif event.event_type.include?('send_')
             I18n.t("submission_event_names.#{event.event_type}_to_html", submitter_name:)